Maintenance Plans

We pride ourselves on service after the sale. Our ongoing maintenance plans give you peace of mind. Let us help you with preventative maintenance to keep up to date with technology software upgrades and security patches. In the event of an unexpected disruption of your home system due to a lightning strike or other event our team will have your back.

CITE Solutions – Annual Maintenance Plans

Services
Seasonal Startups and Shutdowns (3 – Labor Hours Incl.)
Biannual Systems Maintenance
Technical Support
Client App for Equipment Power Cycling
Remote Equipment Power Cycling
Includes 5 Additional Service Hours Annually
Includes 10 Additional Service Hours Annually
Includes 20 Additional Service Hours Annually
Preferred Service Scheduling (2-4 Days)
Preferred Service Scheduling (1-3 Days)
Preferred Service Scheduling (1-2 Days)
Network and Systems Health Monitoring
Annual Contract Cost
Included ($2,200 Value) ($3,500 Value) ($5,000 Value)
Bronze Silver Gold Diamond
9am – 5pm Weekends and Afterhours 24/7 – Excludes Holidays 24/7 – Includes Holidays
 
   
     
     
     
     
     
     
     
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  • * Please note that service hours DO NOT include Weekend or After-Hours onsite visits and will be billed at Double the Hourly Rate.
  • * Please note that annual service hours DO NOT roll over and must be used within the first year of the active service plan.
  • * Please note that all Parts and Material, as required, will be billed separately outside of the annual service plan.
  • * Please note that any Programming changes, if necessary, will be billed separately outside of the annual service plan.